Vancord replaced a costly, hard-to-scale in-house AI build with Qevlar AI, refocusing its team’s time on securing customers

Discover why Vancord chose Qevlar AI over building its own AI SOC, reducing false positives by 68% while scaling its security operations without compromising the quality of service.

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68%

Reduction in false positives

Fewer false positives mean less time spent on unnecessary investigations and more time for analysts to focus on genuine threats and customer security.

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5 min

median time to a full investigation

Down from over 30 minutes, with a complete investigation and supporting evidence ready for the analyst to review.

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92%

Investigations with a conclusive verdict

Qevlar AI provides a clear outcome backed by investigation evidence, helping analysts determine what happened and what needs attention.

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AboutVancord

Vancord, a Connecticut MSSP founded in 2005, has built its Vantage MDR service on that closeness, giving more than a hundred mid-market clients a real team they know by name, not a call center.

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MSSP

Why Qevlar AI was needed:

Scale the SOC without scaling headcount, while keeping the close relationships clients chose Vancord for.

Give every analyst a complete, evidence-backed investigation, whatever client environment the alert comes from.
Keep the team focused on securing customers, not maintaining an AI platform.

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The Results:

Time reclaimed: Investigations ready in 5 minutes, down from 30 minutes, with every step and its evidence visible to the analyst.
No in-house AI to maintain: Model updates, backtesting and integrations are handled on the platform, so Vancord’s engineers stay focused on securing customers.
Same depth on every alert: Every client gets the same thorough investigation, whichever analyst picks it up and whether it’s three in the afternoon or three in the morning.
Room to grow: Capacity to take on more clients and new services on the way to tripling the business, without losing the closeness its clients value.

Published on

November 4, 2026

Updated on

November 4, 2026

Our goal is to secure customers, not build systems. If we’d kept going, we would have just turned into a developer shop. Qevlar lets us stay focused on our customers.

Matthew Fusaro

Director of Security Services