
Should SOCs Drop Tiered Models Altogether?
Tier 1, Tier 2, Tier 3 — the hierarchy every SOC grew up with. But as AI takes over triage and investigation, does that model still make sense? In this interview, Ahmed Achchak talks with Rob van Os, Strategic SOC Advisor and creator of the SOC-CMM framework — one of the most widely adopted models for assessing and improving SOC maturity worldwide. Together, they unpack whether modern AI-driven operations make the tiered model obsolete, how skills-based SOCs are emerging, and what this shift means for talent, economics, and trust in AI-assisted decisions.